FITSTATS | AthleteMonitoring Support System

Analytics / Calculations 1

• How does AM calculate readiness and the training stress balance

Assessments 1

• How do I enter DEXA results?

Workout builder 4

• How do I create supersets?
• The Workout Builder is not showing up!
• How do I attach my videos to exercises?
• Do you offer exercise pictures and videos?

Health and Injury Surveillance 20

• How to record Pain?
• How to I set up reminders for the weekly OSTRC questionnaire
• What diagnosis coding system AthleteMonitoring is using?
• How are missed-days calculated ?
• How is severity score calculated?

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Customization 12

• Can I collect objective measurements on a daily basis
• Can I add fields to the training feedback forms
• Can I modify the daily questionnaire
• Can I display the wellbeing / recovery questionnaire on specific days only?
• Can we use differential RPE scales with AthleteMonitoring.com?

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Import/export 12

• Can I import sessions from Excel files?
• Can we export numerical data for further analyze, to build our own graphs or to compare groups?
• Can I upload / import historical training data ?
• I can't open Excel reports. What should I do?
• Can I import GPS, Power and Heart Rate data from external devices

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Integration with other devices (GPS, etc.) 1

• The system is not importing all the rows.Why?

Mobile Apps 6

• How to download the Android App
• iOS App
• Windows Phone
• How to log out and disable automatic login?
• I can't read PDF files on my phone

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Common issues 28

• Athletes can't see the wellness questionnaire when they log in
• I cannot download graphs
• Problem receiving emails / emails marked as spam
• I am trying to add a session but the Activity list is empty
• I am trying to record an injury but options are missing

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Planning & scheduling 5

• How to see planned v/s actual load?
• How to prevent athletes to change exercises of a planned session?
• How to disable session / training reporting for Athletes?
• How to import a calendar
• In the yearly plan, how are primary and secondary focus calculated?

Graphs and Reports 8

• On the recovery weekly chart, good scores are shown in the red zone - Can I change this?
• Can I graph an individual's RPE scores against the team mean?
• Can we view and export a overall wellness scores?
• Can athletes look at their own longitudinal data regarding training load, illness, injury and wellness?
• How do I disable an assessment report?

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Managing Teams & Users 6

• I am trying to add a new athlete but am advised account limit reached
• Can I suspend athletes or keep them from using the system
• How do I delete a team?
• Are athletes able to self-deactivate their account?
• Is there a way to view all athlete usernames and passwords?

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Email / SMS 10

• Does AthleteMonitoring.com sends text messaging / SMS notifications?
• SMS aren't being sent
• Can I send emails to staff only ?
• Emails go to my spam / junk mail box. Can I fix this?
• I never receive the email invite and can't login in the app

View all 10

Data capture 3

• How to manually enter training loads on the behalf of athletes
• Is it possible to complete the wellness questionnaire on the behalf of an athlete?
• I can't receive WHOOP data

Billing 3

• How does billing work?
• Can I cancel my account?
• Refunds

Assessment Formulas 2

• Calculating VO2max from 30:15 IFT score
• How to calculate biological maturation with AthleteMonitoring