Managing Teams & Users

I am trying to add a new athlete but am advised account limit reached
If you feel you didn't reach your account limit, make sure that you don't have inactive athletes taking up space. Inactive athletes are counted agai...
Mon, 17 Aug, 2015 at 11:13 AM
Can I suspend athletes or keep them from using the system
Yes. Just select the Athletes option from the team menu and click the yellow cross next to the athlete's name. This will deactivate the athlete account&#...
Sat, 12 Aug, 2017 at 10:19 AM
How do I delete a team?
Open Team Settings of the team you want to delete, scroll down to the Other operations section. Then select the Delete team option.
Mon, 23 Sep, 2019 at 1:38 PM
Are athletes able to self-deactivate their account?
Yes, if you activate this feature. If you wish to allow athletes to deactivate themselves so they can stop receiving reminders and notifications when the...
Thu, 11 Nov, 2021 at 6:48 AM
Is there a way to view all athlete usernames and passwords?
Yes, partially. Go to Settings-Import/Export and select the Export button in the Import Athletes section, the export file you’ll get will contain the user n...
Thu, 20 Jan, 2022 at 9:00 AM
Can I manually reset password for a specific athlete?
Yes, you can manually reset the login password by opening the athlete's profile and selecting the ‘key’ tab.
Thu, 20 Jan, 2022 at 9:02 AM